Always There Air Claim this business
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Always There Air is a general contractor located in Keller, TX. Rated 5 stars from 195 Google reviews.
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- Address2000 Whitley Rd B210, Keller, TX 76248, USA, Keller, TX
- Phone(817) 510-7693
- Websitewww.alwaysthereairtx.com/
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Reviews
I had a pretty major issue with my AC - a nicked refrigerant line that caused the system to lose all its refrigerant. By late Friday afternoon I had already spent the day in a hot house and got a quote from another company that was way beyond what I could handle. I found Always There Air and called around 4:45pm, not expecting much that late heading into the weekend. The owner answered, and right away I could tell I was talking to someone who actually cared about helping, not just selling. He sent Manny out, and he was great - calm, professional, and reassuring from the start. He got the system repaired and back up and running the same evening. What stood out to me was not just the work, but how they handled the situation. They took something that felt overwhelming and made it manageable. The price was fair and something I could actually work with. I'm sitting in a cool house now, and I've already signed up for their maintenance plan because I trust them going forward. If you need HVAC work done, I'd absolutely recommend Always There Air.
I cannot say enough good things about Always There Air. During the winter storm over the weekend, when most companies wouldn’t even answer the phone, Caleb Gilbert, the owner, was the only person who picked up my call — and that call was at midnight. That alone says a lot. Caleb and his tech Abiel came out and were incredibly professional and honest. Abiel gave me solid advice, explaining that my unit was about 15 years old and on its last legs, and recommended replacement — but with zero pressure. Instead of pushing a top-of-the-line system, they suggested a unit comparable to what I had before, a Lennox 19 SEER, 3-ton system, which I really appreciated. They came out to inspect the unit on Sunday and had the entire system fully replaced the very next day, even with the weather conditions. The install was clean, efficient, and clearly done with pride and attention to detail. Outstanding customer service, honest recommendations, and top-quality work when it mattered most. I truly couldn’t recommend Always There Air enough.
Can’t say enough good things about both Caleb and Michael. I had to replace my A/C units last year and they gave me a bid. I ended up going with a different company. However, this was strictly based on price. I did have some issues with the other companies install. However, these guys were nice enough to help me troubleshoot via text/calls. This really shows how much they care about the customer. I did get some other work done by them. They installed a dehumidifier in my attic since I have foam insulation. It is way more comfortable up there. They also did HEPA whole house filters and everything is great. If you’re looking for an honest company that truly puts the customer first this company is it. My next A/C install will definitely be from them regardless of price.
Caleb and his team at Always There Air were great! They completed our full AC unit replacement quickly and professionally. The installation process was smooth, and the new system is working perfectly. If you're looking for AC replacement or HVAC services in Fort Worth, I highly recommend Always There Air. Excellent customer service and quality work from start to finish!
I am usually skeptical of companies who have a 5 star rating across the board. Are the reviews legitimate? Are only certain people being asked to provide reviews? Will my experience be 5 star? Well let me tell you, Caleb and the entire team, Shawn, Michael, Kaden, and Peter are 10 star all the way! I have never had the pleasure of such a professional team doing work on our home and the pride they take in doing work correctly. Two new units installed in one day and also corrected the previous installer's poor work. They were absolutely phenomenal from start to finish! There will never be another HVAC company we recommend in DFW and will do our service going forward. THANK YOU TEAM, YOU ARE AMAZING!!!