Aqua Fire Pool Service, LLC Claim this business

consuello hodgeson Google

a year ago

Five-Star Experience from Start to Finish! From the moment I made the first call to Aqua Fire Pool Service, I knew I was in good hands. The office staff was courteous, knowledgeable, and took the time to explain every detail of the service I needed. They didn’t just schedule a visit—they made sure I understood what was happening and why, which is rare these days. Then came the technicians—two of the most incredible professionals I’ve encountered. Their expertise, attention to detail, and clear communication were top-notch. They quickly diagnosed the issue with my display panel and seamlessly reconfigured my spa to run from the backup panel, ensuring I didn’t miss a beat. What truly sets this company apart is Jason and his unwavering commitment to customer service. Not only did he send a fantastic team, but he personally took my calls afterward to walk me through how to manually run the spa, heat the pool, and manage everything with calm, patience, and professionalism. His support left me fully capable of maintaining my spa while waiting for a replacement part—and that kind of dedication is rare. We often speak up when service disappoints—let’s be just as loud when it exceeds expectations. Aqua Fire Pool Service is the gold standard. If you have any pool or spa service needs, especially technical issues like a failing display panel, I highly recommend Jason and his team. They deliver excellence, every step of the way.

J Marzon Google

2 years ago

Great service. During the cold freeze, they came by to ensure the equipment was properly working. They’re there when you need them. Thank you.