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Michele Hernandezon Google

6 years ago

Prestige Floors did an amazing job installing both hardwood flooring and carpet in my home. Prestige Floors has a wonderful and professional team; a seamless process. Melissa was fabulous providing guidance on flooring selections and had great communication; therefore I knew what to expect. Christina was also great following up with scheduling and provided exceptional customer service. The installers were prompt and precise and had an attention to detail. Wow, what an AMAZING job! Thanks Prestige Floors!!!

Gina Davison Google

6 years ago

After only a brief visit to the showroom at Prestige Floors I knew we had found our place! Not just because of the beautiful hardwood flooring options I had only found there after shopping other places for weeks, but mainly because of meeting Christina and Ashley. I left the showroom and immediately called my husband and said, "Prestige Floors is IT!" We felt so well taken care of throughout the entire experience. Ashley and Benson stopped by several times to make sure things were going as planned. We are THRILLED with our hickory floors! We had about 1400 sq.ft done. We also appreciated the guys working at the house. They were on time every morning and finished the project on time. Our next flooring project will no doubt be with Prestige Floors. I truly can't say how much we appreciate them!

Julia Wilsonon Google

6 years ago

Cannot say enough about how pleased we were with the whole experience from Prestige Floors in replacing the carpet in the home we'd just purchased. We had looked at two other local flooring places in the area, one of which wasn't even open at the time they said they would be and the other of which had terrible customer service from the moment we walked in the door. Prestige absolutely blew both of them away. Christina walked my husband and I -- both total novices when it comes to flooring in general -- through all the various options and was extremely detailed in all the information she provided us so that we felt confident with the flooring choices we were making. In fact, we liked them so much that we felt totally comfortable choosing them as the sole business to come out and give us a quote. Benson, one of the owners, came by the next afternoon to take the measurements and was done quickly and efficiently. We had the quote the day after, and it was even more reasonable than my husband and I had initially counted on, considering the quality of the carpet we were getting and the fact that it included labor and a good quality pad. The carpeting took about a week to come in from Georgia, but once it arrived, Prestige jumped right on getting it installed for us. It was done within a day and a half by two of their workers, who were efficient, polite, experienced, and cleaned up the work areas perfectly after they were done. (Heck, they even vacuumed all the new carpets, which I wasn't expecting and was very pleased to see!) Ashley, Benson's wife and the co-owner, even came by during the second morning of the install to make sure that I was satisfied with how everything was going and to hand-deliver the receipts for the transaction. My husband and I love the new carpet, are exceedingly pleased with the stellar customer service we received, and will certainly look to Prestige Floors first for any other home remodels we might be looking to do. Thank you so much, Benson, Ashley, Christina, Juan, and Javier!

Rose Myerson Google

2 years ago

We are extremely pleased with our new floors! We would highly recommend the entire team at Prestige Floors in Keller. Not only did they provide an excellent selection, the craftsmanship is second to none. The team is exceptionally skilled, polite, and genuinely cared that we were satisfied. The price was exceptional. We are so appreciative that they made a very stressful situation easy and enjoyable.

Candace Aon Google

a year ago

Prestige installed our plank vinyl flooring on the stairs and the second level. The guys who installed it did an amazing job and were very detail oriented. Thanks Roberto and Rene! You guys are wonderful!!!